Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. If youre signing up for new services or moving, you can check online to see if Xfinity service is available at your address. Not a word either by phone, email or through the support chat since then. Companies respond better when others are watching. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 How do you get straight to a representative?
Marion County officials report storm has passed leaving widespread wind If the IP address resides on the Comcast network. How to Report an Issue Online Visit xfinity.com/xfinityassistant. When should we expect this to be corrected?
Filing a report of a low hanging cable? - Google Groups It's infuriating. Talk to Us. Asking on behalf of my place of business.
the chances of Comcast having their act together enough to even . This website is using a security service to protect itself from online attacks.
Report a downed power line - Pacific Gas and Electric Company How much notice do you need to give Comcast to cancel? Manage day-to-day operations for call center ensuring meeting all department key metrics (i.e. If you cant find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and well determine if service can be provided to your address. You may have to enter a lot of personal information to get connected, including your ZIP code. Step 1: Inquiry. You can also request a call at a time that fits your schedule. A coaxial cable is capable of carrying current. Press 0 a lot. Let us know. Comcast landlines are being used by homes and businesses alike. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone.
Emergencies and Safety | Consumers Energy Press question mark to learn the rest of the keyboard shortcuts. No worries, Our team can definitely help right here! Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4.
Comcast Xfinity Outage Report Is The Service Down? Ask for the Comcast liason. Welcome to the Xfinity community! A drop-down list appears. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1.
How do I report an above ground cable down? : r/Comcast_Xfinity - reddit Click the direct message icon, Click the "New message" (pencil and paper) icon, In the 'To' line, type "Xfinity Support" there. I have a downed line in my front yard. Find it by doing a Web search for the words Pepco equipment responsibility. The wire to your house is Pepcos responsibility; past the weather head, its yours.
ARA - Utility Regulation - Houston I hope youre having a great week so far! Some utility companies mark or paint their lines. A woman in Huntington says she contacted Comcast several times about a line. Two delivery trucks have had close calls recently. In order to get started can you please send me a Modmail message with your full name and service address? That person will tell you who the city's contact is in the Comcast governmental affairs office. Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. STAY AWAY from downed power lines. Let us know if you find downed or uncovered wires or cables in your area. To confirm, are the wires in question still low-hanging by chance? Archived post. Store Locator Status Center Check for outages and troubleshoot your services.
Comcast Line Down in My Yard : r/Comcast_Xfinity - reddit Report a downed power line If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Don't touch a downed power line or other equipment. Create an account to follow your favorite communities and start taking part in conversations. If you have questions about your services, we're here to answer them. Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? We have made changes to keep employees safe so response and call times may be longer than usual. Our team can help get that line raised. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. to Call your mayor's office. Include the words "Firewall Investigation" in the subject line. If you receive overhead electric service, your electric system con- sists of the following: 1.
Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. How do I report a downed telephone line? | AT&T Community Forums Reddit and its partners use cookies and similar technologies to provide you with a better experience. The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. Report A Downed Line. Connectivity and managing Your Comcast Business network. They have been hanging very low for over a year. For immediate assistance, check out the Xfinity Assistant. Comcast Xfinity problems in the last 24 hours. I have called multiple times but I don't have an account so it won't let me through to talk to someone. How do I report a downed telephone line? Our local electrical provider has confirmed this is Comcast's line, not theirs, and the fire dept. Comcast Xfinity Outage Map. It's in front of my yard, and it goes across the street. Here is a list of frequently requested telephone numbers: Cable. Report it as a hazard to your local PD, maybe they have a better contact. 5.
Report an Outage | PECO - An Exelon Company - PECO Energy Company Thank you for reaching out to our forums community, its great we can connect this way! I am extremely frustrated this issue has not been of the upmost importance to your company. See how you can save when you add Comcast Business Mobile or add a new line.
Wires down in your yard: Who is responsible? - ABC27 I need someone to come out and fix it. If they're power lines, they'll caution tape the area and notify DPW and the appropriate power company. Press Enter to send it. First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. I'd like to report a downed telephone/cable wire but my service address isn't near where I'm seeing the issue. Adding to this post, because the instructions didn't say to wait for a response when using the private message option. Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. I can't get into my property because the line is blocking the drive way. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages.
How do I report an above ground cable down? You can call us at 1.800.VERIZON (1.800.837.4966) or chat with us by clicking the red Chat Now button on the Contact Us page to report a downed line. Call 800.288.2020. Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. i agree this is the worst web site for reporting issues, Need to report a line down and cant seem to be able to schedule a tech to fix my internet. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. Report an issue Select Chat. Discussion. Then, call PG&E at 1-800-743-5000. What to expect: Your complaint will be posted online in a public database. Thank you so much Anthony for sending us over those details and the Modmail.
Eastand Royal - Vice President of Customer Experience - LinkedIn It's not the power line and I don't think it's the regular cable either because there's no service outage. If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. Call our Outage Reporting Line, 1-888-LIGHTSS (1-888-544-4877) and select the option to report a downed power line. Electric Lines that run from the utility pole to your residence. Downed Power Line.
How to stay in touch with Verizon during an emergency There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. This will stiffen the damaged area and protect the exposed wire to prevent further wear and tear. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. We can assist you with getting a ticket opened to let our amazing local team know.
How do I report a downed line in as few steps possible An official employee, such as myself or whoever is first available, will respond. 3.)
Comcast Xfinity Outage Map Is The Service Down? I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. I suspect it's an old wire).
We've had a downed wire touching our building for about two months at this point. Call 9-1-1 immediately to report a fallen power line. Reddit and its partners use cookies and similar technologies to provide you with a better experience.
Contact Us - Customer Service Phone Numbers & Chat | Frontier Call us at 800-477-5050. Make the report to that person.. Rod Furlan is a crook and Thief and should be held accountable. How do I report down a cable line? came out and verified that it isn't live. You can report an issue by going to the Xfinity Status Center. The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support.
Help and Support Topic | Comcast Business Support Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line.
Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast Jacksonville, Florida Area. Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! Thanks! How do I know if my home is wired for Comcast? Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Voting closed 14. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community!
Who Do I Contact About Downed Phone Line In My Backyard? What to do if you see a downed power line - Pacific Gas and Electric Type your message in the text area near the bottom of the window 5. An official employee, such as myself or whoever is first available, will respond. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. However, its critical not to cut into a power line, as you know. It may be used in setting the FCC's priorities for regulating companies like Comcast. The tree and the cable are both on the grass verge next to my property. How to Reach a Real Person at Comcast/Xfinity.
Downed/hanging electrical wires - who to report to? | Universal Hub Jul 2007 - Sep 20169 years 3 months. A Comcast line fell down from the utility poles above my house a couple of days ago and is now lying across my and my neighbor's backyards. Occasionally there is a mix up and Comcast forgets to bury the drop. God forbid this huge company actually provide a phone number where you could talk to someone. Report it online using Xfinity Assistant.
Why is my Xfinity Cable box stuck on boot? Payments are posted to your account after 5:30 p.m. on the day they are received. Hope this helps you out. (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.)
Downed power lines and safety after a storm - CenterPoint Energy Please send us a direct message to "Xfinity Support" with your full name and address. Penal Code 591 PC is the California statute that makes it a crime for a person to maliciously disconnect, remove, injure, or obstruct any telephone, cable, or electrical line. Cookie Notice Comcast does not do tree trimming. Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. Then, call PG&E at 1-800-743-5000. My electric company has been out already and have told me that it is Comcast's issue. Genius.
how to report downed wires | Xfinity Community Forum Then it thanks me for signing in. Call 800.288.2020 . While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. ASA, ABA, Adherence). We appreciate you bringing this to our attention and our team is here happy to look into securing the downed line. Hello saftek and welcome, You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. How do I report this? If the center conductor of the cable is solid copper, it carries it quite well. up. I am a bot, and this action was performed automatically. Can you please send us a Modmail message with your first and last name and full address?
A tree in my back yard has two large branches resting on the phone/TV cables. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. In the meantime, can I just roll up the abandoned material as best as I can and leave it in the alley? -You are responsible for the "mast," the . I also appreciate you taking a moment out of your day to reach back out to our team! We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I hate to hear this has been your experience and would love to investigate this for you! If youve got a free afternoon, you can run the cable yourself and save some money. You can purchase everything you need to wire your own cable from your local hardware and electrical supply store. Contact Us | Comcast Business Support
Low hanging main line cable | Comcast Business Support Community Home Maintenance Question: Does Comcast Hve To Repair A Cut Cable Line. 1 6 Your IP: We have made changes to keep employees safe so response and call times may be longer than usual. Scroll down and select Manage Internet. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Let us know. We can absolutely help you with alerting our local team to that downed line as well as look into any internet concerns or issues you are having.
Full special report: Alex Murdaugh found guilty in murders of wife and son Stay at least 10 feet away from the wire and secure the area to keep others away, too. Tips in case of an outage What if my power is out?
Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. Stay put and call 911. Sky News is distributed via an English-language radio news service, and through online channels. I even have filed complaints and I encourage others who have skilled the same or comparable things to additionally file complaints. Sky News is a British free-to-air television news channel and organisation. For immediate assistance, check out the Xfinity Assistant. I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. I'm sorry you've had this experience with reaching out to fix this line, u/KennyLog_Ins. #iworkforComcast Its important that you dont exit the vehicle unless youre in imminent danger. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. If you are experiencing problems with Comcast Xfinity, please submit a report below. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. Don't worry, we'll never do that as it might cut into our profits for the quarter. Press Enter to send it. It is owned by Sky Group, a division of Comcast.In 2019, Sky News was named Royal Television Society News Channel of the Year, the 12th time it has held the award.
BBC - Wikipedia Responsible . Welcome to the Xfinity community! According to the home inspection site GreatInspector.com: -Your utility is responsible for the wire from the street, but only to a certain point.
Report an Issue - Xfinity Support Let us give you a call as soon as an agent is available. This option is available 24 hours a day, 7 days a week. Yes, Comcast will come to your house to install the cable lines and equipment to your home. There appears to be no other way to contact comcast/xfinity. How to report a downed wire if I'm not a customer? Emails sent with an attachment cannot be processed. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist.
Xfinity Status Center - Check for Service Outages In Your Area Usually 911 dispatch has unlisted numbers for utilities. You can contact 811 to get utility lines marked. Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. Hello there! Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. Update on June 10, 2021. Create an account to follow your favorite communities and start taking part in conversations. it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) 0 0 U user_2ed7eb New Contributor 1 Message 2 years ago The action you just performed triggered the security solution. Please send a private message with your name and service address by clicking on the chat icon so I can further assist. I called but only received voice mail. Click Continue. Report a Problem Full Outage Map Problems in the last 24 hours The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. Who is responsible for cable line from pole to house? Thank you! Performance & security by Cloudflare. You can let us know about refund and payment issues or safety concerns caused by dangerous wires in your neighborhood. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 1. 7 years ago. An official employee, such as myself or whoever is first available, will respond. Do not send the firewall logs as an attachment. Call 911, which will get the FD out to asses the wire (s). If you smell natural gas or see downed power lines please do NOT use this page. Immediately Call Emergency Services.
Sky News - Wikipedia Thanks! In the 'To' line, type "Xfinity Support" there. For immediate assistance, check out the Xfinity Assistant. Call us anytime at. New comments cannot be posted and votes cannot be cast. Whenever there is an outage, your first step is to report it via email or twitter. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising.
Downed Wires | Baltimore Gas and Electric Company .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just want to report a down power line due to the storm and it wont let me how can I do that?. Contact Customer Service at (800) 391-3000. Another option is calling the power utility since its their pole and Comcast isnt maintaining their infrastructure on the pole. It's not the power line and I don't think it's the regular cable either because there's no service outage. Before contacting them, items GetHuman3339193 may need: Name on account, Billing Address, Last four of social security, and Account PIN The issue in GetHuman3339193's own words Massive outages do occur because of problems such as storms, floods etc. To qualify for the credit, customers must: 1. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. You have to sign up for gig service and sign a 2 year contract first. The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Like. Here are the steps: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list, Type your message in the text area near the bottom of the window. How to report a downed wire if I'm not a customer? That's not what we want to see! I really appreciate you being a member of the Comcast Family!
Contact Us - Customer Support | DISH Phone: Comcasts official customer service number is 800-945-2288, but I called a different number, 800-266-2278. If you're lucky and it's only phone or cable, they'll coil the wires safely out of the way, and notify the provider (s). Warn others to stay away. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . Click to reveal I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. Asking on behalf of my place of business. We ask for direct messages because we can't post personal information in public. The channel and its live streaming world news is available . Say "No account."
Service Status Center | Comcast Business Then, call PG&E at 1-800-743-5000. What you need to do: File an informal complaint against Comcast on the FCC's public website by following the instructions here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We've been unable to reach any actual human at Comcast to report this (possibly because neither of us are actually Comcast customers) and no one has been out to repair it. Thank you for reaching out to the Digital Care Team. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable.
Internet Security with Xfinity - Report Abuse Question: Does Comcast Hve To Repair A Cut Cable Line.
How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity Stay safe if a fallen power line touches your car If your vehicle comes in contact with a downed power line, follow these safety rules: Stay inside your car. For immediate assistance, check out the Xfinity Assistant. Curious how long a ticket will languish in the system now until a person gets in touch again Hello and Happy Thursday, Suzanne! Reporting this to comcast seems to be a problem.
How do I get Comcast to fix a cable line? - MetaFilter DO NOT TOUCH downed lines or anything they are touching. . Then Call Us. For your safety, do not touch or move the downed line. @XfinityThomasChow long does it take for someone to reply? Press Enter to send it. Should you experience further issues, please create a new post. Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages Click Continue. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. With our new Xfinity support chat, you do not need to input the name of a person. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.
Report Issues with Your Xfinity Services - Xfinity Support How Do I Report a Problem with My Comcast Landline? - GetHuman